Help and FAQ

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We ship orders within all the EU via a courier. We will choose a suitable courier company and as soon as the package is sent, you will receive a package number and a link where you will be able to track your package.


8,- EUR within the EU

Orders over 79,- EUR have free shipping..

Product orders are dispatched immediately. Delivery can take 3-7 days for delivery within the EU. You will be able to track your package via your package number so you know where it is always.

If you want to return the package within 14 days, or you want to claim the product, please send the package to:

Packeta International – Huxloe Logistics Ltd
(tracking number of the received parcel)
Unit 3 Henson Way
Telford Way Ind Est.
Kettering, NN16 8PX

(this is not company address, only logistic center)

Add list with the following information:

– Why do you return the product
– Your name and address
– Your contact

Beware: Before you send the package, write us on address We will give you additional information, which need to be included to the package.

  1. Credit/Debit card (Mastercard, Visa, American Express, Diners Club)
  2. Masterpass digital wallet
  3. Google Pay
  4. Apple Pay
  5. Paypal

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